DCA News Blog
DCA completes largest document conversion project in its history
Posted on 9/7/2010
The DCA team took customer service to new heights by converting 8 million secure documents to searchable electronic files in less than six months -- and under budget, too!
The project was under the direction of one of DCA's long-time customers, Pfizer, Inc. The project was mission-critical to the drug-maker, who had just completed the acquisition of Wyeth Corporation and was seeking a rapid transition of that company's patent, trademark and litigation documents.
"The scope and speed of this operation was simply amazing," said Carmen Lantigua, Pfizer Director - IP Global Services. "We went from bidding the project to start-up in just four weeks. DCA completed the initiative on-time and under budget despite several roadblocks we threw at them along the way!"
The project was also significant because the entire document conversion took place on-site at the customer location.
Our goal with every project is to address the business needs of our customers using a creative balance of technology and our experienced team of imaging professionals" stated Thomas Tripodi, DCA's VP of Business Development. "With this project, Michael Coombs, the DCA Account Manager for the Pfizer Account, developed an end to end solution that leveraged similar technology to the existing Pfizer production environments that DCA implemented in 2004. Leveraging DCA staff and equipment, we were able to create a high volume onsite production conversion platform. This solution eliminated the need for any of Pfizer’s documents to be moved from their existing file room. In addition, Pfizer’s data never left their network during the entire conversion, assuring the highest level of data security”.
“A key requirement of this initiative was having indexed document images available for use by the Intellectual Property organization within a couple of days of scanning. Additionally, any documents that were not scanned and required priority handling, were routed to an express queue to expedite the release of them through their Content Management Software” adds Thomas Tripodi
Technology used to manage the 8 million documents included multiple high-speed Kodak I-700 series scanners and both Kofax and EMC Documentum document management software.
New York-based Pfizer is a diversified, global health care company dedicated to the discovery, development and manufacturing of medicines, vaccines and nutritional products for people and animals. Pfizer works across developed and emerging markets to advance wellness, prevention, treatments and cures that challenge the most feared diseases of our time.
Document Conversion Associates, Inc. (DCA) has been an international leader in mission-critical content management solutions since 1991. Featuring world-class document imaging hardware and software and proven information management processes, DCA serves the world's largest companies, governments, and educational institutions with integrated document imaging, forms processing, and digital content management solutions.
Tags:
document management
kofax
emc documentum
kodak
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