DCA News Blog
Capture documents, capture criminals?
Posted on 11/2/2010
Miami, Boston, Chicago, Los Angeles, New York and Dallas are all major cities dealing with similar issues. One of those issues is crime. Recently DCA was involved in a massive project to help a major metropolitan police department handle the issue of crime in a more efficient and productive manner.
To begin, Michael Coombs, DCA’s project manager of Kofax Capture applications, met with the police department for an evaluation of their current system. It was evident that the system for creating and tracking criminal cases was a mess of faxes, emails, and messenger services moving paper documents from one place to another. In a department of over 200 precincts, this process was cumbersome and would not allow for the transfer of knowledge easily.
Upon first meeting, the client had major reservations about DCA’s ability to develop a successful document management solution, as other top providers had tried and failed. In fact, after presenting DCA with the security policies, politics, and the infrastructure challenges, the attitude of the client was "Good luck, it won’t work." "This was definitely one of our more challenging projects." Michael Coombs noted.
DCA developed a document capture system that utilizes Fujitsu fi6000NS network scanners feeding a Kofax Capture system. These scanners allowed each unit to scan all relevant documents pertaining to new and existing cases without the need of any additional hardware. The documents are received and processed through a central Kofax server which extracts data then releases the documents, making case files available for use anywhere on the network within minutes.
Scott Bonadonna, lead tech from DCA added, "This is an enormous upgrade for the officers. Think about what they had to do before this system was put in place. It was impossible for supervisors and co-workers to view or have access to everything needed to work on these cases."
Not only did DCA make it work, but their rapid success with Kofax capture and Fujitsu has paved the way for even more projects from the metropolitan police department. There are additional opportunities to extend the Kofax document capture system to new areas and new forms, as well as other ways to automate information from the 200 to 300 new cases coming in each day.
This system has transformed a process that would have typically taken days or even weeks and reduced it to a matter of minutes. It has eliminated the need to manually move paper documents and evidence from one site to another, and enabled this metropolitan police department to link crimes, detect patterns, and capture criminals more effectively. DCA, along with our partners Kofax and Fujitsu, is working to make the world a safer place, one case load at a time.
Tags:
kofax
fujitsu scanners
dca services
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