DCA News Blog
Distributed capture increases efficiency for decentralized offices
Posted on 11/9/2010
More and more businesses are moving towards a remote workforce to decrease costs, increase productivity and offer employees more flexibility to meet and engage with clients. As this trend continues, it becomes increasingly important to improve the inefficiencies surrounding a decentralized workforce.
Although a distributed workforce offers huge benefits to the business and employees, it can also present a number of challenges. One of the biggest issues with remote offices and employees in the field is shipping documents back and forth. Not only is this a costly proposition, but it also adds time to the business process and creates added challenges surrounding the security, storage and disposal of the physical documents.
A distributed capture solution can drastically decrease costs and improve business processes. An employee can simply scan the document and the distributed capture solution automatically sends the document to a secure, central server where the data is then extracted and delivered to the appropriate databases.
There are a number of businesses that could benefit from this approach. Here are a few examples:
- Insurance companies. With distributed capture, insurance agents can scan documents and attach necessary photos to a claim and send it immediately to the central office for processing. This speeds up the claims process for the client and saves the company the time and cost associated with shipping and processing physical documents.
- Financial institutions. Loan processing typically includes filling out a number of physical documents that have to be processed, filed and stored for up to seven years. Eliminating the physical paper speeds up the processing and retrieval of documents. It also cuts down on the space needed to house documents.
- Healthcare companies. Every new patient must fill out a number of intake forms, which include personal information, medical history and insurance information. The information is needed for a number of processes – billing, claims processing and records retention. Distributed capture allows the information to be readily available to the appropriate groups and makes for the easy transfer of information to other medical offices if needed. This solution also offers increased security as documents can have restricted access to authorized personnel.
DCA offers a number of solutions to help get your remote workforce on the same page. If you’re ready to learn more about how distributed capture can make a difference for your business, call us (908) 735-0393 or contact us online.
Tags:
distributed capture
scanning
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