DCA News Blog
Accelerate Your Business Processes with a Digital Mailroom
Posted on 2/1/2011

Despite the use of technology to streamline processes, paper mail volumes continue to grow exponentially in most corporations. The growth of businesses combined with an increasingly mobile workforce contributes to the rise in paper mail usage. Even relatively small companies often need to process tens of thousands of pieces of mail monthly. As a result, mailrooms require a high degree of automation in order to keep up to date. Organizations today demand accurate information to be delivered to the appropriate recipient in a timely manner and they will spend a high degree of time and energy converting the information they receive into useful data if using a manual process.
With a digital solution, all paper documents can be opened, scanned, and emailed to the proper recipient. This reduces the cost of moving paper around within the corporation, and allows for easy tracking and archiving of all received mail. With 90% of mail being automatically processed, even relatively small corporations can significantly reduce mailroom costs by automatically routing incoming mail.
Also, if more than one person at a corporation requires information coming in through the mailroom, automatic scanning and processing allows multiple recipients to receive what only entered the corporate headquarters as one single piece of paper. This automation saves time and money, while also mitigating the risk of critical documents being lost when they are still needed to serve business functions.
Since many business processes begin in the mailroom, delays or inefficiencies in the processing of mail create a bottleneck at the start of those business functions. Many operational areas can be negatively impacted by poor performance in the mailroom including accounts payable, customer service, sales, supplier relations and many other areas of the business.
For more information on digital mailroom solutions, please contact DCA at (908) 735-0393 or contact us online.
Tags:
digital mailroom
business process automation
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