DCA News Blog

Extend Back Office Business Systems to the Front Office with KFS

Posted on 2/22/2011

Kofax Front Office Server (KFS) extends the functionality of Kofax Capture and KTM by enabling front office and remote users to capture documents at their points of origin for input into a business process or workflow. The system leverages existing infrastructure, such as MFPs and desktop scanners to extract data from documents in a quick, efficient and more cost effective manner. Users can initiate processing of emailed, faxed, or paper documents from a MFP panel with the same administrative control options as documents sent to a business process. This system allows organizations to maximize the efficiency of document driven operations, speed processing times, reduce costs and enhance customer service. 

The centralized Kofax Administration Console is a thin client application included with Kofax Front Office Server that gives Kofax Capture administrators the ability to check the status of input devices, set up users, and control user privileges. Administrators can create personalized interfaces and workflows based on the specific activities of each user, as well as enable enhanced features such as database look-ups and drop-down lists to improve speed and accuracy. 

The easy to use interface allows users to interact with documents with no training required. Users can scan and process documents via the scanner interface, or by using the Front Office Web Client. The web client is a browser-based application that supports scanning, image editing and document indexing right from your PC.

For advanced document processing options, Kofax Front Office Server is tightly integrated with Kofax Capture. Kofax Capture provides data extraction options like OCR, ICR, OMR and includes the ability to read barcodes and convert documents to PDF format.  Kofax Capture offers release connectors for over one-hundred ECM platforms, workflow systems, and line of business applications. 

For more information on KFS and Kofax Capture solutions, please call DCA at (908) 735-0393, or contact us online.

Tags:
kofax capture kfs front office server

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Increase Scanning Productivity and Capture Efficiency with VRS Elite

Posted on 11/30/2010

There is no question that document scanning can greatly benefit an organization, but those who have experience with the technology know that image quality issues can impede the results of your scanning operation. 

Kofax Virtual ReScan (VRS) helps take the pain out of scanning by reducing the time spent manually preparing documents and by automatically enhancing the quality of scanned images.  VRS eliminates the need to customize scanner settings for specific document types and produces a perfect image the first time, every time.  Features such as automatic page orientation, blank page detection, color detection and smoothing help reduce the time spent manually preparing documents, allowing for more efficient scanning and processing. By delivering cleaner images, VRS increases the accuracy of optical character recognition (OCR) and handwriting recognition (ICR) software. This works particularly well in a distributed capture system, where scanner operators may not be trained on settings and special features. With VRS, piles of documents can be fed into the scanner and the software will automatically clean the images for optimum readability and data extraction. 

VRS Elite takes this a step further by adding controls to manage your entire scanner fleet from a central location.  Kofax VRS Elite software can be distributed and installed from a central server using Windows Installer and easy-to-apply patches.  Profiles can be created and managed by an administrator and applied to each scan station, ensuring consistency throughout various locations.  VRS software will intelligently identify and apply the correct profile based on document characteristics.  The Device Health Monitor proactively alerts administrators to issues that may affect image quality, such as multi-feeds, failing lamps, or roller wear.

VRS has been successfully deployed in numerous applications, from claims processing for insurance companies to admission forms processing for educational institutions.  If you would like to learn more about VRS Elite, please contact DCA at (908) 735-0393 or contact us online.

Tags:
kofax vrs virtual rescan scanning

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Capture documents, capture criminals?

Posted on 11/2/2010

Miami, Boston, Chicago, Los Angeles, New York and Dallas are all major cities dealing with similar issues. One of those issues is crime. Recently DCA was involved in a massive project to help a major metropolitan police department handle the issue of crime in a more efficient and productive manner.

To begin, Michael Coombs, DCA’s project manager of Kofax Capture applications, met with the police department for an evaluation of their current system. It was evident that the system for creating and tracking criminal cases was a mess of faxes, emails, and messenger services moving paper documents from one place to another. In a department of over 200 precincts, this process was cumbersome and would not allow for the transfer of knowledge easily.

Upon first meeting, the client had major reservations about DCA’s ability to develop a successful document management solution, as other top providers had tried and failed. In fact, after presenting DCA with the security policies, politics, and the infrastructure challenges, the attitude of the client was "Good luck, it won’t work."  "This was definitely one of our more challenging projects." Michael Coombs noted.

DCA developed a document capture system that utilizes Fujitsu fi6000NS network scanners feeding a Kofax Capture system. These scanners allowed each unit to scan all relevant documents pertaining to new and existing cases without the need of any additional hardware. The documents are received and processed through a central Kofax server which extracts data then releases the documents, making case files available for use anywhere on the network within minutes.

Scott Bonadonna, lead tech from DCA added, "This is an enormous upgrade for the officers. Think about what they had to do before this system was put in place. It was impossible for supervisors and co-workers to view or have access to everything needed to work on these cases." 

Not only did DCA make it work, but their rapid success with Kofax capture and Fujitsu has paved the way for even more projects from the metropolitan police department.  There are additional opportunities to extend the Kofax document capture system to new areas and new forms, as well as other ways to automate information from the 200 to 300 new cases coming in each day.

This system has transformed a process that would have typically taken days or even weeks and reduced it to a matter of minutes. It has eliminated the need to manually move paper documents and evidence from one site to another, and enabled this metropolitan police department to link crimes, detect patterns, and capture criminals more effectively. DCA, along with our partners Kofax and Fujitsu, is working to make the world a safer place, one case load at a time.

Tags:
kofax fujitsu scanners dca services

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Kofax Capture and Automating your Business Processes

Posted on 10/27/2010

Many times we hear management asking us to find ways to "work smarter."  But that can be difficult to do without having the right technology to back it up. Without some investment in automation technology, the whole idea of "working smarter" will only result in frustrated employees.  

Automated, intelligent scanning software, like Kofax capture, can dramatically reduce employee workload while cutting costs in the process. Two companies – a hospital and an insurance company – used Kofax capture solutions to achieve just that:

Hospital

A hospital had recently implemented an Enterprise Resource Planning (ERP) solution to improve operational processes. However, the processing of supplier invoices remained a manual procedure. This labor-intensive process included registering the invoice in the ERP system and then obtaining a number of approvals before the invoice could be paid.

The hospital installed a Kofax solution to automate the process. Now, invoices are scanned at a central location, the Kofax software extracts the relevant data and cross-checks it with the ERP accounting system and the approver receives notification via e-mail to start the approval process.

The hospital estimates a 30 percent cost savings per invoice.

Insurance company

Kofax technology helped a Japanese insurance company improve its tedious workflow involving the manual review of forms at numerous levels, manual data entry and lengthy company distribution process. A new process was implemented using Kofax Intelligent Capture & Exchange to scan, recognize, validate, verify and release the documents throughout the company. And, because the solution included Kofax Virtual ReScan, the quality of the documents was ensured throughout the process.

Thanks to this solution, the insurance company decreased the amount of time it takes from document origination to accessibility on the system from five days to two or three days. This solution has also freed up worker tasks, allowing them to focus on other duties.

DCA’s Kofax capture software can help you make an incredible impact on your company’s business processes and pocketbook without sacrificing quality in the process. DCA’s team is skilled in developing a Kofax solution that will help you achieve the results you’re after. To get the conversation started, call us (908) 735-0393 or contact us online.

Tags:
kofax automation document management

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Automated document sorting cuts costs and improves accuracy

Posted on 10/19/2010

Let's face it; every customer is expecting you to cut costs without sacrificing quality or services. That is NOT EASY!  If this sounds familiar, you might want to consider automating your document sorting and classification.

Kofax Transformation Modules (KTM) is an add-on application that integrates seamlessly with Kofax Capture software to transform documents into useful electronic data. KTM eliminates the need for the expensive and error-prone task of document sorting. It can take handwritten notes, invoices, checks and forms and convert them into data that can be used in a variety of ways throughout your organization.

Automating this process can actually improve the accuracy of your document classification. KTM uses high-powered OCR technology that recognizes more than 140 languages with incredible accuracy. On average, users achieve 95 percent accuracy when manually classifying or extracting documents. KTM technology reduces the error rate to less than 5 percent and it does it automatically, saving your staff time to work on more mission-critical tasks.

Companies can reap the benefits of KTM in a variety of a ways. Some examples include:

• Invoice processing – Reduce data entry costs by automatically extracting and validating line item data from invoices.

• Digital mailroom – Eliminate manual document sorting by classifying all incoming mail and automatically routing it to the right department.

• Sales order processing – Shrink the order-to-cash cycle by extracting orders from scanned and faxed POs and validating them against catalog databases.

• Document separation – Cut back on document preparation and let KTM identify and sort document types within large packets or folders.

Kofax Transformation Modules handles all documents, regardless of type, on one easy-to-use platform. And, no software is necessary. KTM gives employees the ability to edit and correct documents online.

If you think Kofax Transformation Modules can help your organization reduce costs and improve the quality of your document management, please contact us online or at (908) 735-0393.  

Tags:
kofax automation document management

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