Global Pharmaceutical

Global Pharmaceutical Firms

This major pharmaceutical company processes five million pages per year, primarily involving time sensitive documents critical to research and FDA compliance. In order to comply with FDA regulations, records and electronic signatures must be protected and backed up in a human-readable format.

Situation

A leading global pharmaceutical manufacturer – coping with an ever-increasing archiving volume, refilling fees for missed deadlines, locating misplaced paper files while trying to provide for effective disaster recovery of records.

Objective

Create a highly efficient and centralized process for electronically capturing physical records and their key data points to minimize paper requirements, eliminate refilling fees and missed deadlines, eliminate search and retrieval of physical paper, saves space, and enables creation of a digital archive.

Solution

A Kofax Capture front-end scanning solution consisting of Fujitsu 6770 scanners releasing to an EMC Documentum ECM system. Realizing $10 million savings in the first year of implementation by eliminating refilling fees, missed deadlines, and countless hours of searching for physical paper they are moving toward a shared services approach to document management and capture.